Downloading a backup

You can download any finished backup to keep a copy on your own computer or to get back a single file.

1. Open the Fragnet dashboard, go to My servers and select your server.
2. Open the Backups tab.
3. Open the ⋯ menu next to the backup and select Download.

Your browser starts the download. If it doesn't start, select Download again.

Download only appears once a backup has finished. Backups tagged In progress or Failed can't be downloaded.

Opening the archive

The download is a compressed .tar.gz archive of your server's files.

• Windows: open it with an archive manager such as 7-Zip.
• macOS and Linux: double-click it, or run tar -xzf followed by the file name in a terminal.

Getting back a single file

To recover only some files instead of restoring the whole backup:

1. Download the backup and extract it on your computer.
2. Find the files you need.
3. Upload them to your server on the Files tab, or with an SFTP client for large files.